Privacy Policy

We take your privacy seriously and will take measures to protect your personal information.

Effective date: 2025-08-31

We take your privacy seriously and will take measures to protect your personal information. This Policy explains how we collect, use, communicate, disclose, and safeguard personal information. Any personal information received is used primarily to fulfill your order and support your requests. We will not sell or redistribute your information to anyone. We share it only as described in this Policy and do not disclose it to unrelated third parties.

HypedX (JEALUN LIMITED) operates hypedx.net from MING SANG IND BLDG, 19-21 HING YIP STREET, Kwun Tong, Hong Kong. Contact: [email protected].

For contractual matters (service scope, billing terms, refunds, liability, governing law), see our Terms of Use. If there is any inconsistency, this Policy governs our data practices; the Terms of Use govern non‑privacy matters.

The Basics

Purpose identification: We identify the purposes for which information is collected at or before collection.

Limited use: We collect and use personal information solely for the stated purposes and other compatible purposes, or as required by law.

Retention: We retain personal information only as long as necessary for those purposes and then delete or de‑identify it where feasible.

Fair collection: We collect information by lawful and fair means and, where appropriate, with notice or consent.

Data quality: Personal data should be relevant and, where necessary, accurate, complete, and up to date.

Safeguards: We protect personal information with reasonable security measures against loss, theft, and unauthorized access, disclosure, copying, use, or modification.

Transparency: We make information about our privacy practices readily available.

Information We Collect

Depending on how you interact with HypedX, we may collect:

  • Contact and account details: name, email address, and information you submit via forms or support.
  • Order and transaction data: purchases, payment status, timestamps, HypedX Wallet credits, and related records.
  • Limited payment information: card type, expiration date, last four digits, transaction identifiers, or analogous details for other payment methods, strictly for billing, support, and fraud prevention. We do not collect or store full payment card numbers; transactions are handled via secure payment processes.
  • Technical and usage data: IP address, device/browser details, pages viewed, referring URLs, and general analytics about site interactions.
  • Campaign-related inputs: links and preferences you provide as necessary to deliver and support the Services.

Payments

Some payments are processed using a secure payment gateway; no sensitive payment information is collected on our site beyond limited identifiers as described above. The secure method of accepting payments is processed using SSL/TLS encryption.

We may collect and store limited payment information and transaction identifiers for billing, support, and fraud prevention. We do not collect or store full payment card numbers. Our third‑party payment processors handle transactions.

Where applicable, we may accept account credits (HypedX Wallet) and select digital assets. Certain payment identifiers for these methods may be retained as permitted by law.

Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to operate the site, remember preferences, perform analytics, and support performance and security.

Choices: You can manage cookies in your browser settings. Where required by law, we may present a simple consent banner with preferences.

Signals: Where required, we honor applicable regional signals and requirements.

How We Use Information

We use information primarily to fulfill orders and to provide, analyze, administer, enhance, and personalize our Services and related communications. This includes:

  • Processing registrations, orders, payments, account credits, and customer support.
  • Preventing, detecting, and investigating potentially prohibited or illegal activities (including fraud) and enforcing our terms.
  • Analyzing and understanding our audience to improve our service (including user experience and features).

We do not sell your personal information.

Disclosure of Information

We use other companies, agents, or contractors ("Service Providers") to perform services on our behalf or assist with providing Services to you, such as hosting, infrastructure, security, content delivery, payments and billing support, customer support and communications, analytics, performance measurement, and service optimization. In the course of providing such services, these Service Providers may have access to personal or other information. We do not authorize them to use or disclose your personal information except in connection with providing their services. We may also disclose information if required by law, to protect rights and safety, or in connection with a business transfer (for example, merger, acquisition, or restructuring).

Security

We implement administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit (SSL/TLS), access controls, and limited retention. No method of transmission or storage is completely secure, but we work to protect your data.

Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy (for example, to provide Services, maintain records, resolve disputes, and meet legal obligations), after which we delete or de‑identify it where feasible.

International Data Transfers

We serve a global audience. Your information may be processed in countries other than your own. Where required, we apply appropriate safeguards to protect personal information in cross‑border transfers.

Your Choices and Rights

You may contact us to request access to, correction of, or deletion of certain personal information, or to express choices about communications.

Depending on your location, you may have additional rights (for example, to object, restrict, portability, or opt out of certain processing). We will respond to requests within applicable legal timeframes.

Contact [email protected] to submit a request. We may take reasonable steps to verify your identity before responding.

Children's Privacy

Our Services are intended for individuals 18 years and older. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Services after changes indicates acceptance.

Contact

HypedX (JEALUN LIMITED)

MING SANG IND BLDG, 19-21 HING YIP STREET, Kwun Tong, Hong Kong

Email: [email protected]